Privacy Policy | SKETCH3D Residential Building Design
Last Updated: November 2026
1. Overview
The Trustee for Sketch3D Trust trading as SKETCH3D Residential Design (ABN: 26 246 618 773, QBCC Licence No. 15065371) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
When you contact us through our website, by phone, by email, or during an on-site design consultation, we may collect the following personal and property details:
• Your full name
• Your residential and/or project street address
• Your email address and telephone number
• Property details, survey plans, council planning information, and project brief notes required to prepare building design documentation
We may also collect basic, non-identifying technical data (such as browser type, pages visited, and general location) through standard website analytics and cookies to help improve our website performance.
3. How We Use Your Information
We collect and use your personal information strictly for legitimate business purposes related to your building design project, including:
• Communicating with you regarding design consultations, quotations, and project updates
• Preparing concept plans, 3D BIMx models, and building design construction documentation
• Lodging building design documentation as your agent where requested
• Maintaining business, accounting, and QBCC licensing records
We never sell, rent, or trade your personal information to third parties for marketing or any other purpose.
4. Sharing Information with Project Consultants & Authorities
Because residential building design requires coordination with other industry professionals, we may share relevant contact and property details with third-party specialists involved in your project, such as:
• Private building certifiers
• Structural, civil, or geotechnical engineers
• Land surveyors and soil testers
• Town planning consultants, arborists, or energy efficiency assessors
• Local councils or relevant statutory authorities
• Builders (only at your direction when requesting quotes or proceeding to construction)
We only share the information necessary for these consultants and authorities to quote on, assess, certify, or complete work on your project.
5. Data Storage & Security
We take reasonable technical and administrative precautions to protect your personal information from misuse, interference, loss, and unauthorised access. Client records and project files are stored securely on password-protected systems and reputable cloud storage platforms.
6. Access, Corrections & Complaints
You may request access to the personal information we hold about you, or ask us to update or correct any inaccurate details, by contacting us using the details below. If you have any concerns about how we handle your privacy, please contact us directly so we can investigate and resolve the issue promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
The Trustee for Sketch3D Trust trading as SKETCH3D Residential Design
Attention: Darren Bell
Mudgeeraba, QLD 4213
Phone: 0406 807 833
Email: enquiries@sketch3d.com.au